Customer Testimonials
They did great work and repaired 3 different recalls that were necessary for my 2013 Mercedes Benz.
They were able to get me in quickly for a wheel replacement. To not inconvenience me, they immediately offered a loaner car. Very efficient and friendly service.
We were traveling and our shift lever would not move out of N or D. We were able to drive to the dealership and they had the part and got us in immediately!! Very happy with their service!!
Nick was great with the customer… knew what I needed to get done with my vehicle…
Always great customer service!
Incredible service! If you are looking for a reliable dealership that is thorough with their inventory! Go there. They didn’t over sell me, made sure I got what I wanted and were extremely detailed on there inspection of the vehicle.
From booking service online, to a video of the technicians findings, to the service manager’s updates, we were kept in the loop regarding the service of the car. That makes the car maintenance easy!
Nick is always very attentive and responsive to my concerns about my car! I would recommend him to anyone. Thanks!
Super impressed with Mercedes Littleton as every employee is about customer service which is so appreciated and noted! They gained a lifetime customer and special shoot out to Ray he’s a wonderful sales person and was so patience and listen to what I wanted and I’m so happy !
We were out of state traveling in our Sprinter camper. Van lost all power right before the 4th of July weekend. We arrived 7am and Aaron got us back on the road by noon. Despite being completely booked out he made it happen for us. That’s Mercedes Service!!
Great, great service. Will return in the future for sure!!!
Professional easy transaction would recommend Joseph.
The Service Center was great with understanding staff. A minimum fifteen word is redundant and not necessary.
Excellent service. Mercedes of Littleton truly understands customer satisfaction!
As always the work done was top quality but I was disappointed that when I made my appointment it was a week or so out, no problem but when I dropped my unit off they said it would be a week to a week and a half before they could look at it. My unit is a RV on a Sprinter body. I would hope that in the future they would begin work on my unit when I’m told to drop it off. I could have used the RV or kept it plugged in at my home
Professional and timely service. Work was completed early and the quality was top notch. Aaron was very good with atatus updates.
Great service!
Jose provided excellent service! He listened to what we were looking for, showed us several different models on the showroom floor and worked to find a vehicle for us — even getting it shipped here from out-of-state!
They have always provided timely, knowledgeable service for my car. Very helpful with alternative transportation when needed.
Nick always does great
Working with Mercedes of Littleton was a great experience buying my new car. The staff provided all the information needed to get the deal done
Excellent service. Exactly what you would expect from a Mercedes Benz dealer.
First class. Clean, nice setting, friendly and great experience just what we as a family wants.
Excellent up to date and instant communication.All concerns and questions addressed promptly. Very courteous service.
My experience was good. I did need to wait 2 extra days for part that was required for a recall arrived. Hopefully the parts department will keep recall parts in stock.
I would never service my car anywhere else.
It’s all about taking care of your customer and Chris Bridges does that very well.
I was in the sales office to complete a lease buyout, and it was clear that my time wasn't valued; it felt disrespectful. I made an appointment that wasn't honored and the time required to complete the process was grossly misquoted. The team rallied when I returned later in the day, and got me through the process fairly quickly. They also apologized for the experience.
Great service and customer support
Both Ray and Matt were amazing to work with! Great car buying experience!
Nice clean facility that was well organized. Friendly salespeople and staff to assist our needs.
This is my 3rd purchase at MBOL. The team is very helpful. Janine and Zander
Everyone at the service center is great Chris B.is is awesome. He takes very good care of me when I come in for service and the whole team. There is very friendly.
Efficient service, always pleasant and thorough. Mercedes always lives up to its brand. Appreciate this!
Mercedes Benz of littleton is quick and efficient. They communicate well while they’re working. They also provide nice loaners.
It was a pleasure to connect with Mike my new service advisor! He was very kind and professional and kept me updated throughout the day, though I had a family emergency, he still Communicated with me through the day and updates on my inspection. Thanks Mike!
Had very good and hassle free experience. Mike was very responsive, professional and knowledgeable. Provided a loaner on short notice and completed the service timely and corrected the problem.
The best experience we had buying a Mercedes The salesman was great he was very helpful and answered all of our questions.
I have had the Mercedes SUV since the smaller ML which I purchased in about 2000. I have severalGLE’S and ha now just gotten the GLS bc we have four grandchildren and need more seating. Louis and Sunny helped me with the purchase which was very swift and professional. The service department is top notch as well. Always a great experience at the dealership.
Passing through Colorado on vacation on a Saturday afternoon needing an A service and look at an inop 115V outlet. Haley was able to fit us in first thing Monday morning. Mike greeted us upon arrival and took great care of us checking up on us and making sure we were comfortable while waiting. Jason made short work of the servicing, reset the 115V outlet complete with an amazing video walking us through the entire inspection. In and out in just under 3 hours thanks to this great TEAM!
Friendly customer service. Austin Norris was especially helpful and very pleasant to interact with. Overall, it was a pleasant experience.
Everything was done professionally on all levels from the pick up of my vehicle from my driveway to the constant feedback of my service manager. The video inspection is a great tool. The service report of all issues from most critical to the need care was very helpful. The overall inspection showed my vehicle was well maintained. Chris was very good at communicating with me the steps Alton the way with my service . Overall a great experience!!!!!
Mike was great at keeping me informed and making sure I knew what was going on. Very professional. Thank you.
I just picked my car up last night from a recall. They said they all did a full 52 point inspection and first thing when I turned my car on this morning the oil light is on.
I have received excellent service from Mercedes Benz of Littleton. My advisor, Chris, is communicative and professional.
Nick kind, helpful and has always done a great job for us
Amazing buying experience from start to finish. All employees were exceptionally friendly, knowledgeable and helpful. The negotiation process along with contracting was actually a pleasant experience for a change.
Thank you Mark and Jose for the van!
Strongly recommend the service team at Mercedes Benz of Littleton, from beginning to end they provided great service and completed our repair timely keeping us posted every step of the way.
All work was performed to my satisfaction. I was kept up to date on service details and no surprises.
Service staff were: Professional, knowledgeable, very courteous, good communicators and a pleasure to deal with. The service was timely! Thanks for a great dealership experience!
They were incredibly efficient and respectful of my time. Cody was fantastic to work with!
Tony was awesome!!
I worked with Mike to get a car in for repairs and diagnostic work. He was extremely easy and patient with me from start to finish! His personality was warm, pleasant, and personable. He was easy to work with and happily took my calls with no problem. He also did a great job at communicating with me in advance too! I would be happy to work with him again in the future if I need to!
The service was prompt and seemingly well done. However, when I booked my appointment they offered a complementary car wash. When my car was returned, it was covered in what looks like tree/flower pollen, the floor mats were also dirty and they didn't bother to remove the plastic seat cover they put on. Additionally, they forgot to reset the service reminder so it keeps telling me I need service.
I purchased an almost new sprinter that turned out to have an issue. Mercedes Littleton went above and beyond to make it right. Special thanks is to Matt Logue and Mark Becker who stepped up and ensured that all was taken care of. Great work. This integrity is why we shop at Mercedes Benz. Keep up the great work. - also, love the sprinter, great vehicle.
The service was prompt and seemingly well done. However, when I booked my appointment they offered a complementary car wash. When my car was returned, it was covered in what looks like tree/flower pollen, the floor mats were also dirty and they didn't bother to remove the plastic seat cover they put on. Additionally, they forgot to reset the service reminder so it keeps telling me I need service.
The service was prompt and seemingly well done. However, when I booked my appointment they offered a complementary car wash. When my car was returned, it was covered in what looks like tree/flower pollen, the floor mats were also dirty and they didn't bother to remove the plastic seat cover they put on. Additionally, they forgot to reset the service reminder so it keeps telling me I need service.
I had a vehicle that has some serious issues, at the time I felt angry and betrayed. However, this dealership took ownership of the issue and went above and beyond to make it right. Mark, Zander and the rest of the leadership team did an awesome job, completely restored my trust and turned a bad situation into a good one great job guys
Great service
Had an amazing experience! Worked with Jorge to find my first car and it was everything I wanted. He was very helpful throughout the entire experience and made the process go smoothly.
This was a great experience Jacob was fantastic as well as the rest of the staff. Buy far the best car buying experience I have had.
They explained the work needed very well. They responded to my phone calls quickly. When extra time was needed for the work they arranged a loaner car smoothly.
Always phenomenal sales services at this dealership. It's superior to other dealership in Colorado. I travel nearly 65 miles just to purchase from little MBZ.
Great customer service, Joe was great and made the deal go smooth
Outstanding Service from Start to Finish Very impressed with the level of service we received from the moment we walked in the door. Ray was incredibly helpful, knowledgeable, and made the entire experience smooth and stress-free. He took the time to answer all my questions and helped me feel confident in my decision to purchase a new GLC 300 SUV. Highly recommend working with Ray and the team here!
Arron and his techs take care of business efficiently . Thanks Arron
Amazing customer service, as well as servicing of my Sprinter Van.
Austin greeted us and made us feel confident the scheduled work would be completed overnight so we could get back to our vacation. He noticed we had a recall and our 10k service was approaching and both would be done as well. The estimated pick up time was 10am and we received notice around 9am. Very satisfied!
My advisor Daniel and everyone their are great
Efficient check in. Service was completed as scheduled. Good correspondence during service. And service was within cost estimate.
Excellent service and speed. Very satisfied
Id choose this specific dealership over other Mercedes. They really take care of you before during and after delivery. I’d shop there again!
Everything was quick and easy Tony did a great job explaining everything he was patient and great to work with.
Everything was smooth and a pleasant experience we worked with Tony who was very patient and knowledgeable. I’d go to Mercedes Littleton again.
Great service. Kept me informed throughout the repair. Gave me a loaner. What else could one ask for.
Got Audi for my teenage kid a couple weeks ago. Bill - my salesman - was awesome; knowlegible, great communication and customer service skills. We have a great experience of buying a car and we are still very happy with it. Thanks to all Mercedes of Littleton team. Tamara w
