Customer Testimonials
Chris Bridges did an outstanding job for us, he stayed in touch with us as we had to wait for parts and actually did some of the electronics settings for us. Great young man!!!!
As a MB enthusiast/nerd, I expect good service but not deep knowledge of the vehicles from the MB sales consultants. Bill Shafi was not just extremely helpful, but very knowledgeable about all of the vehicles we looked at (EV and ICE). Even after the sale, Bill was very helpful with the follow up detailing service for the EQS we bought. We have bought from MB of Denver and Littleton, both are outstanding dealers, but we will certainly seek out Bill for our next one.
From Start to finish everyone on the team was courteous and very helpful to accommodate the requested service. Thank you Team.
We did a schedule B plus a brake system flush on our 2017 Sprinter 3500 based RV. As in previous visits to MB of Littleton, they took good care of the RV and provided a report of brake pad width/condition and tire tread depth/condition. This report also confirmed the condition of many other key componets which provides us the ability to conduct our travels in confidence. Costs, scope of work, and delivery were explained up front and all expectations were met.
We had some scuffs on our wheels and Mike James in service organized everything for us and everything looks great wheels look like they’re brand new.special Thanks to Mike for all his help. I have owned many different Mercedes-Benz over my lifetime. I’ve been to all the dealerships in Denver and in my opinion this is the very best one.
Everything was perfect. This is the only place I take my Mercedes for service and maintenance. It was the only place I took my prior two Mercedes as well.
I highly recommend purchasing your next new or used vehicle from Mercedes Benz of Littleton. From the receptionists, to the salesman Jordan, to the sales managers Matt and Craig, to our Finance manager Ali, we are extremely happy with our purchase. Jordan made sure we knew all the features on the vehicle and got exactly what we wanted. When my husband had a question on the moonroof, Jordan walked him through step by step. He truly cares about his customers. Ali was great. He explained each document we signed, and helped me add the perfect products to my purchase (I ...
Having just bought our car less than a week ago this was our first visit to the service department. Austin, our service advisor Went above and beyond he was kind knowledgeable and very helpful!
This dealership service bays are across the back street, of the address, for sales. We were helped immediately at parking, guided to the service rep who checked us in , given an estimate for the recall-service being done, waited in-house, enjoyed in-house courtesy coffee on a snowy morning and he provided our keys when the service was completed. Received an email containing the details of our recall-service, and in addition a mini-assessment report of items our Sprinter should address, which were none.
Austin goes above and beyond year over year. Why doesn’t sir have his 1 year Mercedes recognition?! Austin took the time to help me complete what was feasible at this time along with a plan of action to keep me safe and charged up in the lanes. If any leadership see this review. I highly encourage Austin for a compensation boost.
Excellent customer service!
Always have a great experience with this service department, Chris Bridges always keeps me informed and up to date with my vehicle
We run a film and video production company and recently visited Mercedes-Benz of Littleton to purchase a Sprinter van for our business. We couldn’t be happier with our experience. Our sales consultant, Mark Becker, was professional, knowledgeable, and genuinely kind. What stood out most was how attentively he listened to our needs, focusing on the human experience rather than just making a sale. Not only Mark, but everyone we interacted with at the dealership was equally kind and focused on providing a personalized, customer-centered experience. The van has been a fantastic investment. We’re extremely happy and grateful to ...
I just got my 4th Mercedes from MB Littleton. Each time I have had a different salesman. This time, my salesman was head and shoulders above the others. I highly recommend seeking Phillip (Flip) for your next sales experience. 10/10.
My service adviser Daniel schrubbe was very helpful. Noreen Hunt is such a sweetheart💖it was a pleasure working with both of them. I have been a customer for few years now , and have been very happy with them. I drive all the way from Westminster and pass few dealerships to come to this guys. Highly recommended!
Mike kept me informed throughout the process. I appreciated the updates and also that my vehicle was detailed upon pick up. Thank you for the great service.
Michael James helped me with a warranty issue that was resolved to my satisfaction.
The video they sent me on what needed to be done was very helpful. Mike James kept me informed and was helpful in getting me a Lyft ride back to the dealership.
The team is always friendly, informative and professional.
Everyone we worked with was amazing! Great customer service from all! Thank you for the valet service and returning my car on such snowy day! So appreciated!
Austin Norris was great to work with. He was friendly, informative and professional. I'll definitely seek him out for help the next time my vehicle needs servicing. Thanks!
Excellent service and communication. On time completion. Great appointment availability.
Excellent customer service Mike my service advisor is great and very knowledgeable
Daniel Schrubbe exceeded my expectations. He was thorough, kept me up to date on status of car and a joy to work with.
Chris B always takes car of my service well. I can text him anytime.
Service was courteous and efficient as usual.
Very professional customer service and they completed my service in a very timely manner. Great experience!
I love the service department at MB Littleton. My service director, Chris Bridges, and my special mechanic ,Victor, take excellent care of me.
Service department has always been quick and efficient! Daniel “Dan” always seems happy to help, even as early as 7am. Quick and Helpful.
Very happy with the Mercedes service department! On time service with seamless check in and out process. Plus my care was sparkling clean when I picked it up.
Chris is an excellent communicative service advisor
Great service advisor who worked not only our 60 k service needs but fixed an issue with the front coupler that was creating noise
A large service including 3 recalls was done in one day. Mike James is a knowledgeable, proactive and honest service advisor. Our Mercedes 450 GLE is running like a champ!
Dan S and the team always deliver a great serice experience! Thank you.
I recently had an exceptional experience at MB Littleton when purchasing my new Mercedes, and I can’t recommend them enough! Rick, Tony, and Craig went above and beyond, staying late two days in a row to make sure I got both the car and the price I wanted. Their dedication, professionalism, and willingness to go the extra mile made the entire process seamless and stress-free. I was treated with care, respect, and honesty from start to finish, and I couldn’t be happier with my purchase. If you’re in the market for a Mercedes, this is the team ...
Always a pleasant experience. Mike did a great job coordinating my repairs and being responsive in communications.
I never rate and sure as heck not car dealerships. I bought and used car here and the sales process was exceptional. Craig the manager and Tony my sales rep were awesome to deal with. I hate buying cars, but this group may have changed my mind.
Dan is amazing & resolved a very technical issue. The technicians with the videos are very communicative.
Very clean and great to work with.
Love them!
These folks are all about customer service. Very helpful and accommodating to your needs and schedule. Best experience I have ever had with a car dealership. I will continue to buy my car from MB Littleton because of these experiences. Chris is especially wonderful as my customer service director.
Aaron is great. Awesome communication from him and techs..
Very nice dealership with an impressive inventory. The young salesman that helped me was extremely informative and knowledgeable about the product. Although I may not be ready at this moment, I would go out of my way to return to this dealership.
Aaron with the Sprinter Service Department here is great. Excellent communication with everything going on and very thorough with concerns. I live less than 3 miles from the other Mercedes Service Center and choose to drive here because of their integrity and honesty.
Very efficient and professional. Cody, our Sales Professional, was informed, honest and straightforward. He helped us navigate the complexity of the Mercedes offerings and pick out our car. Well done
Polite, professional, and courteous. I've been their customer for more than 30 years, and they're still great.
Excellent service and responsiveness
Excellent service in every aspect
Service was explained very well and handled in a very timely fashion. I would definitely recommend this dealership!!
My first experience with the service department was excellent.
Very professional ,service done in a timely manner satisfy with my experience, Would recommend to a family friend outstanding job!
An excellent car buying experience. Shout out to Jacob Wilson my sales consultant. The process was painless and accomplished via phone, text and email. I showed up at the dealership signed the papers and drove off with a new car. It was probably 30 minutes in the dealership start to finish.
Excellent purchase experience at Mercedes of Littleton. Managers, sales representative and staff were all very professional, responsive, knowlegeable and friendly. Would highly recommend this dealership to potential customers.
Had some error messages and car wouldn't start. Used the Mercedes Me button and was treated well and.a tow truck sent. While waiting decided to try again and car restarted, so canceled tow. Dealer was only 3 blocks away so I gingerly drove over there and walked in with no appointment. They took me in, said they would look at it the next day. They squeezed me in (seemed pretty busy) late the next day and determined it was a software update and performed that service under warranty. Picked it up the day after, back in good shape. Treated ...
