Customer Testimonials
+5 stars for having the part I was looking for in stock! Minus 4 stars for charging 3x MSRP and the person on the phone not caring or being helpful at all. This is why people hate dealerships
Outstanding service. I had my vehicle serviced by Mercedes-Benz Mobile Service, and Greg is an absolute book of knowledge. His answers were confident and smooth. He absolutely loves what he does. He was polite, respectful, on time, and I was completely satisfied. Mobile service is great, and this technician had me impressed. This is the kind of service I’d expect from a luxury car brand.
Greg.. is awesome. He explains everything, is very neat and organized, on time, personable, and appears to love what he does… His truck is immaculate and so appreciate this service…. Will recommend to anyone with a Mercedes…. Thank You Greg. Thanks to Philip for arranging this service and notifying me of arrival time etc… Sandra Wages enjoy what
I want to thank Tony Guillen for giving me the best deal on the car I could have dreamed off! Thank you for your professionalism, customer service, and best rate! I would definitely be sending my friends over to you and coming back for my next car!
He is very respectful and Greg Nobel serves he is amazing
Greg is amazing ,the services was fast , the communication excellent, he take time to explain everything, I’m feel very comfortable high recommend! Thank you!
I just had Mercedes-Benz mobile service come out and service my 2025 AMG GLE 63 . Greg was very professional and did an outstanding job. He kept me informed with everything that was being done. I cant say enough about this service. I will be using this service again and I will be asking for Greg! You have a very happy and satisfied customer. Thank you.
I had an excellent experience with Phillip and Greg, the mobile service at Mercedes-Benz of Littleton! Greg was professional, friendly, knowledgeable, and made the entire process incredibly convenient. Having the service come directly to me saved so much time and made everything completely stress-free.
Greg communicated clearly, arrived prepared, and took great care of my vehicle. You can tell he genuinely cares about providing great customer service and making sure everything is done right.
I highly recommend the Mercedes-Benz of Littleton.This is exactly the kind of service that keeps customers coming back. Thank you, Greg, for making the experience ... Read More Google - Oct 7, 2026
Greg was nothing less than a top notch service tech. Very professional, courteous, very informative and bonus...a bit early. The biggest key component. This was an "AT HOME- TO MY DRIVEWAY" service call! I was ecstatic to have that offered to me! I'll take it any day!
I have to say, what started out on the wrong foot completely turned into the BEST car buying experiences I’ve ever had — and I couldn’t be happier with my new 2027 GLE 450!
A huge thank you to Dakota in Sales, who was absolutely incredible throughout the entire process. She took me on multiple test drives, answered all of my questions, explained everything thoroughly, and was genuinely so kind and patient. She never made me feel rushed or pressured, and I truly appreciated the time and effort she put into making sure I found the right vehicle. (And adding the ... Read More Google - Oct 2, 2026
We did a service appointment with the mobile service van for our 2025 GLE 450e at our house. Great service , incredibly convenient with the service at our residence . Greg, the service tech, was prompt, professional , explained everything in detail. Fast friendly service . Great experience, and first time trying the mobile service vs taking car into shop. Highly recommend Greg and the mobile service ! A++. Bill T
Not a good experience .I spoke with Tony Guillen yesterday morning. Regarding the 2020 Mercedes c-300. I mentioned to him several times that I was coming from Greeley over an 1 hour away and that I was extremely serious cash in hand. He had me wait over 30 mins when I arrived saying that other buyers were backing out. The car then sold he never offered me another option just said the car sold and for my family and I to have a good day. Terrible experience and awful service by Tony guillen
Your mobile service with Greg was fantastic. It’s definitely a new level of service
If you’re in the market for a new vehicle contact Steve, he is great. He is very knowledgeable and cares about what you want.
I went in asking them to clear the dash reminder for an “A level” service because I chose to skip that service. The “service advisor” said he wouldn’t do it unless I paid them to do the service that I didn’t want. He had kind of smug attitude about him, which generally hasn’t been my experience with these guys. And it was ironic, because that was the first of two things I was there for. The second was to schedule a needed repair to the trunk latch mechanism. After his attitude on the first point, I just ... Read More Google - Aug 28, 2026
Great Customer Service & Communication Dropped off my car on Wednesday at 9:00, gave me a loaner & then picked up my that same day at 4:30
Excellent service department, very kind and helpful service advisors (shout out to Austin).
Great service and sales. Christina, our sales person was extremely helpful with our purchase of a new car. Sales manager was wonderful too.
They are by far the best experience of service from a company in my life. My wife and I were traveling from Pittsburgh to Denver to attend my brother’s funeral when our check engine light came on . We called Littleton Mercedes on the way. Got us in on short emergency service next morning . Got a loaner and made it funeral and before the funeral was over - repaired the car under warranty . Very professional and polite well organized. I have had now 4 Mercedes cars and never needed emergency help until now. They saved the day and took all the ... Read More Google - Aug 12, 2026
Sherif provided an outstanding experience at Mercedes-Benz of Westminster. He took the time to explain everything clearly, answered all my questions, and truly went above and beyond to make the process smooth and enjoyable. I highly recommend asking for Sherif if you’re looking for exceptional customer service.
This has been a terrible experience getting our sprinter van serviced- from lack of communication that a mobile service could not evaluate a low battery warning toba broken door handle during the service call to not being informed that 3-7 day dropoff needed for servicing for a 1-hr door handle fix. Will never go back
Worst sprinter van service experience I have ever had. I will not go back.
Team at Mercedes Benz repair of Littleton is simply extraordinary...Very communicative, easy to work with and kind people. Xavier at front-desk was particularly helpful and supportive as my car was in the shop. Chris was fantastic too. Highly recommend getting service or repairs on your mercedes here.
Chuck did a fantastic job with my Amy gle 43 purchase! Kudos to Chuck!
The vehicle service is very professional. The prices are getting very high however. Thats enough.
From scheduling my service appointment to being greeted by a nice young man when I arrived in the service bay then meeting my service advisor, Austin and getting my loaner was all top notch! Thank you for appreciating my business and your professionalism. Top notch dealer! My car was spotless upon return. Thank you!
I had a great shopping experience. Joe Madesian helped me every step of the way and answered all of my questions thoroughly. From the sales associate to the finance advisor, everyone was so helpful and pleasant. I highly recommend this location if you are looking for exceptional service!
The team there is exceptional. Zander Lens is something rare in the car business: a gentleman. 11/10 recommend.
Think twice about getting a loaner car from this dealership! I was driving on C-470 this week and a semi truck pulled in front of me and kicked up some gravel and hit the windshield. It caused a small tiny chip plus a star and Mercedes is now charging me $2,200 to replace the windshield even though this clearly was not my fault. I have been a Littleton Mercedes-Benz customer for many years in addition to other family members as well and this is how I am treated. That was the last time I ever take my car or have anything ... Read More Google - Jul 16, 2026
Long time customer as well as other family members. Brought my car in for service, got one of their loaner cars, drove it on C-470, and a semi truck threw up some pebbles and hit the windshield. I called the dealership to report this because I am an honest individual. I'm now being charged over $2,000 to replace the windshield even though this was clearly not my fault. Think twice about getting a loaner car from this dealership. Unacceptable way to treat a good customer.
After giving this dealer my info I get scam calls and texts all day every day for a name only this dealership would associate w my phone number.
Workmanship and communication from service advisor was outstanding. Service completed as promised and pick up on Saturday morning was smooth
Brian did a great job explaining everything. Car was done on time and looks great
They are very quick and helpful. Answered all my questions clearly and got everything fixed in a timely fashioned. Thanks.
You should respond to service requests , failure to do so is very dangerous. Please stop
They suck say there gonna give car wash and safety inspection did nothing ...would never return to this sorry money hungry dealership
We appreciate your staff. When we visit we are greeted and taken care of. Thank you
I keep coming back. Love working with Zander. He worked with me to get me my next Mercedes. We will be back in about 18 months to pick up another car.
Everyone was friendly and knowledgeable. I had a great experience. Dakota our sales person was great. Talon explained the features of the vehicle and helped set up. He was especially great with my family.
Great service communication loaner car done on time service advisor is very helpful Carolyn Hollingsworth
I’ve been a client for 14 years, they pay attention and their service with the loaners is exceptional.
They had my windshield in stock. Got a quick appointment. Very professional and quality service. Accommodated our schedule
First time coming here and it was great. Quick and friendly service, getting a loaner was also super easy compared to other shops I’ve been to. Communication about my car and service was responsive which I very much appreciated. They were also very kind for price matching a deal I had gotten at Mercedes Denver for the same service. Will definitely be coming back here for my next service.
Professional service. Very pleased to work with Joe on this purchase. Looking forward to this new vehicle.
Dan is very good representative Always help with all problems Thank you so much and have a good weekend
Van had significant amount of water spilled inside of it when I picked it up which was extremely concerning. I had to take all the rugs out of the camper van portion to let them dry when I got home. Lights inside the van in the back were on which makes me think someone was playing with the camper features. Service was extremely overpriced. All of this combined will make me look for somewhere else to service the van in the future that will take better care of it and be a lot more affordable
They treated me awesome !!! Was a great experience !! They tried to find me the right cart vs the most expensive .
Jolene was efficient and kept me informed regarding my window ring and clear bra. She also gave me her cell phone number
Ernesto was great. He took the time to explain everything to us. We look forward to working with him again.
We appreciated all the helpful we received. Everyone was very nice and friendly. We got the vehicle we wanted.
Jolene did a great job getting us in for service on our new Mercedes. All work was done ahead of schedule and I was kept updated on its progress.
Great customer service, everyone super friendly. Very helpful, and a great experience! The dealership was very helpful in choosing the right car for me.
I appreciate Austin and the service team working so hard and quick to get the tires on my car as soon as they came in
Glenn in the parts department was very helpful. He made the experience very pleasant. I will be suggesting this dealership for anyone with future needs.
Our company dropped off our van for new tires and, if time allowed, a routine checkup. We made an appointment for Friday morning and were told that we would have the van back Friday evening, so it would be ready for a road trip Monday morning. Our office manager didn't want to wait all day, so she asked for a loaner car so she could still work. We received a call at 1pm stating we had been bumped since she took the loaner car, and the van would no longer be ready on Friday and would have to wait ... Read More Google - Jun 5, 2026
Very helpful - dropped loaner off at my house and brought my car back to me. Addressed issues another local dealer failed to do 3x. All staff I interacted with was friendly, professional and got the job done
After talking with the scheduling department they told me they the technicians should be able to complete my software update that my vehicle needed. I made an appointment Dropped the vehicle off was told it would take about 3ish hours or so, and it was completely done in about 2 1/2. Great job.
I experienced a smooth, easy, car service at Littleton Mercedes Benz. Thank you Austin Norris my service rep!
I had a wonderful experience working with Joe. He was attentive, knowledgeable, and friendly throughout the entire process. He made buying a car the best experience I’ve ever had. I truly appreciated his professionalism and dedication to ensuring everything went smoothly. I will definitely be returning and highly recommend Joe to anyone looking for an exceptional car-buying experience.
I’m not sure who Ali is. Michele G and Cody in acquisition and sales were amazing and so helpful as well as Luis in Finance, he was super! I have always been treated so nice at this dealership and the team is so friendly and professional.
Nick is a fantastic advisor. He not only let me know some of the recommended repairs were already done in a prior service, but he also helped me get a needed repair done under warranty, which I greatly appreciated since it saved me quite a bit of out of pocket cost. Thanks for being such a great advocate for your clients, Nick!
They keep saying, “You bought a Mercedes, so it’s going to be expensive to fix.” While that isn’t always true, it certainly felt that way at this dealership.
I brought my Mercedes in for service, and it sat untouched for two weeks while they claimed they were too busy to look at it. While I understand shops can get backed up, the timing of what happened next was frustrating. The day they finally began working on it, I was told the battery was dead and needed to be replaced before they could continue diagnostics.
The dealership charged nearly $1,000 ... Read More Google - Jun 2, 2026
Great job! The service was fast, clean, and the price was reasonable. Everyone was very friendly, and my customer service team explained their work thoroughly. Thank you!
Service was supposed to take hours, turned into days. Had to call to get an update. Zero communication. This has become the dealership of last resort. They also charged me $135 to replace windshield wiper blades that worked just fine!
Horrible communication. Something so easy became hard and I was lied to many times. Has to take the car elsewhere to get completed what Mercedes should have completed.
Very efficient help me out called me back did everything that I expected Very satisfied when the job was done
Great place, wonderful people, always has a loaner available. No issues and nice payment plan options available
We always have great customer services every time we take our car for routine maintenance. Outstanding.
Professional and courteous. I had an unusual request since I had just purchased the vehicle. Nick was on it and accommodated .my request
Austin Norris is a true asset. Thank you for always honoring the brand with true Class-A service. For anyone looking for a top notch Mercedes Benz service center Mercedes Benz Littleton has true white glove service. Ask for Austin he continues to raise the bar.
The service representative was rude and did not seem to know the process. I was charged more than the estimate, and there appears to be extra work done that I did not approve in advance.
The started a service that comes to your home for yearly checkups. It is very convenient and you can be productive at home . I did the A service and they sent out a discount for $150. Only disadvantage is you don’t get a car wash.
I got my car serviced with Austin and he was professional, had good communication and accommodated my need for a bigger vehicle loaner due to work. I’m also grateful they choose not to charge customers 3% to use a credit card.
No one buys vehicles from them. They need to close this location full of redneck racists judging rich Hispanic families.
Dan was great service manager. Good communication . I appreciate the car wash service as well.
I have purchased several cars from Mercedes Littleton. They have always come through with fair deals. Go see Tony Miller in sales. He's the best.
Outstanding…I have purchased several cars from MB Littleton…they are great and their SERVICE Dept is outstanding
I have bought 3 vehicles at this dealership and have used the service department for all of them I have been treated fairly and with respect..
I've had good, consistent assistance with getting my car scheduled for service. Always receive a courteous reply to my questions.
Great customer service and high quality work. Had a loaner car set up and completed the work as promised.
Austin is now my service contact, and he was professional, helpful, and knowledgeable. The video from the mechanic technician was a pleasant surprise!
Very friendly and pretty good customer service. As long as my car is treated with Mercedes Benz Respect, I’ll continue to use this dealership.
On time— work completed, great loaner, good follow up. Tire storage is a nice service. Look forward to the next service interval.
On time to our house, polite, efficiently got the work done. Truly a luxury service provided at home you can’t beat it
Austin was very helpful with my service. I was traveling for work while my ML350 was in the shop and he provided a thorough explanation of my vehicle needs and why they were critical to my future car performance. Appreciate his insight and professionalism.
The Dealership gave me an estimate for 2 days for the repair. Due to being short-staffed, I let them know that that would not work for me. I really needed it back by the following morning and they made that happen.
Easy to work with and very timely with updates. The service desk is always great to work with each and every time
Thankful Thankful to have found a dealership willing to help me Thankful to have found a dealership willing to help me with my unique problem.
The whole process of scheduling and getting a service B for my vehicle was painless. Very efficient and smooth.
Good inventory. Good help. Good deal. Hamid was very helpful and found me the exact Sprinter I was looking for.
Luis Ramos Was easily the best finance person to deal with. However, the vehicle I purchased did not have all the floor mats and after working with the sales manager, Zander was super helpful and got the situation fixed. Thanks!
Louie Quezada was extremely helpful from the beginning throughout the entire process. His knowledge and sales demeanor was thoroughly professional and personal.
Been told twice my car was fixed. First time not only was issue not fixed, they forgot to plug in the climate control. A week later, claimed issue was resolved, now original problem still not resolved and a/c will not blow inside car. Had car 2 weeks now and still not resolved.
Easy to work with, and great communication I'm happy with the services that Mercedes Benz provided to get me another key programmed to my vehicle.
We had a very weird situation that turned around immediately all thanks to Jawad. He brought solutions for us and we were very grateful that he was brought over to assist us!
I can’t speak to the quality of repair or maintenance other than it took a very long time for completion. . They lost my car keys and I waited an hour for them to find them which was hugely inconvenient. Service for my vehicle took about 3 days and one day my rep was completely out of touch with me. There wasn’t a substitute for her I guess. so I didn’t get an update on my vehicle for an entire day. I had no idea what was happening with my car. I couldn’t reach anyone. It was very ... Read More Google - May 15, 2026
Dan Schrubbe is the reason I use the Littleton location. I count on him. I am never disappointed.