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CPO Warranty Info



Certified Pre-Owned Warranty Information

A Certified Pre-Owned Mercedes-Benz is so much more than a "used" car. It is a pre-owned vehicle built by a company famous for its engineering triumphs, its racing heritage, and its commitment to luxury, quality, reliability and safety.

The Mercedes-Benz Certified Pre-Owned Program represents all the virtues you expect from Mercedes-Benz, including exceptional service from your Certified Pre-Owned authorized Mercedes-Benz of Littleton Dealer.


Eligibility for MBCPO Program

  • Vehicles up to 6 model years old with less than 75,000 total vehicle accumulated miles

MBCPO Reconditioning
  • Rigorous inspection and certification process
  • Inspections performed by factory-certified technicians
  • Vehicles ineligible foe the MBCPO Program:
- Vehicles with more than 75,000 total vehicle accumulated miles or more than 6 model years old
- Vehicles with Identifiable Structural Damage
- Vehicles with True Mileage Unknown
- Vehicles that fail a Vehicle Master Inquiry internal MB system check

    - Voided Warranty - Buybacks - Stolen vehicle
- Vehicles without a clean CARFAX Vehicle History Report
- Branded titles - Flood-damaged vehicles - Odometer rollbacks - Salvage history


Base Limited Warranty
Warranty Start/End Dates
  • MBCPO vehicles sold with remaining New Vehicle Warranty: MBCPO Warranty starts when the New Vehicle Warranty ends (4 years or 50,000 total vehicle accumulated miles, whichever is first). The MBCPO Warranty ends 60 months from the original in-service date or at 100,000 total accumulated vehicle miles, whichever is first. Where New Vehicle Warranty remains, MBCPO starts at the end of the 48th month or at 50,000 total vehicle accumulated miles, whichever is first, and lasts through the end of the 60th month or at 100,000 total vehicle accumulated miles, whichever is first.
  • MBCPO vehicles sold without remaining New Vehicle Warranty: MBCPO Warranty starts on the MBCPO delivery date and last 12 months or up to 100,000 total vehicle accumulated miles, whichever is first.
Warranty Terms
  • 12 months or up to 100,000 total vehicle accumulated miles, whichever is first
  • Zero deductible
  • Transferable from customer to customer at no charge
  • Factory backed up to 100,000 total accumulated vehicle miles
  • Most major components are covered, including:
- Components relating to engine, transmission, and rear-axle assembly
- Navigation, CD, player, and radio system
- Electrical systems, brake systems (excluding wear and tear components)
- ETS, ASD, ASR, 4MATIC, ESP, and BAS
- Suspension, steeling, soft-top/retractable hardtop assembly, roll bar system, central locking system, climate control, cooling system, and fuel system


Extended Limited Warranties
  • MBCPO Extended Limited Warranties (MBCPO ELW) offers affordable additional coverage for 1 year/120,000 or 2 years/135,000 total vehicle accumulated miles
  • Zero Deductible
  • Transferable from customer to customer at no charge
  • Coverage identical to MBCPO Base Limited Warranty Coverage

Additional MBCPO Program Benefits
Customer Care Services
  • 7-day/500 mile exchange privilege
  • Special financing and lease rates available from Mercedes-Benz Financial
  • Courtesy Vehicle Program
  • Certified Mercedes-Benz Dealer Network - No pre-approvals for warranty work
Roadside Assistance
  • Sign and Drive for the life of the warranty (free of charge)
- Dead battery (service limited to providing a jump start)
- Flat tire (installing customer's good spare)
- Out-of-fuel condition (delivery of 2-3 gallons of fuel free of charge)
  • Towing for the life of the MBCPO Base Limited Warranty and ELW (if any)
  • Trip interruption for the life of the MBCPO Base Limited Warranty and ELW (if any) - 3 days/up to $300 per day for warranty repairs that occur more than 100 miles from driver's place of residence and require the vehicle to remain overnight at an authorized Mercedes-Benz Dealer














Updated 2-4-2011
Contact Information
New Sales:       (877) 852-6472
Pre-Owned:      (888) 653-3459
Sprinter:           (888) 818-0745
Service:            (866) 656-6248
Parts:               (877) 286-0961
V-Plus:              (303) 703-2284
Airport Shuttle: (866) 656-6248

Service & Parts Hours
Monday:         7:30 am - 6:00 pm
Tuesday:         7:30 am - 6:00 pm
Wednesday:     7:30 am - 6:00 pm
Thursday:        7:30 am - 6:00 pm
Friday:            7:30 am - 6:00 pm
Saturday:        8:00 am - 1:00 pm
Sunday:           Closed

Sales Hours
Monday:          8:30 am - 7:00 pm
Tuesday:          8:30 am - 7:00 pm
Wednesday:     8:30 am - 7:00 pm
Thursday:        8:30 am - 7:00 pm
Friday:            8:30 am - 7:00 pm
Saturday:        9:00 am - 6:00 pm
Sunday:           Closed